Catering Sales Manager

Company Name:
RBS Hospitality
Responsible for soliciting new accounts, maintaining relationships with existing accounts, achieving budgeted goals in food & beverage and rental goals.
Meet with, and call clients to solicit catering business, both social, corporate or individual market as assigned. Follow up with sales contacts to prepare banquet event orders (BEO) for event; Oversee and ensure successful events from start to finish, including preparation, contracts, BEO, payment, guarantees, room blocks/rates, etc.
Must consistently exhibit a professional demeanor in all interactions with guests, team members, and all hotel ownership and/or management and its representatives.
Develop client menus with the Executive Chef; Compose contracts and letters, prepare/type BEOs, as well as organize all other arrangements as they relate to social and corporate events, with proper approval. Upsell of services.
Supervise and attend the overall set-up and implementation of events and meetings. Communicate with relevant departments to ensure proper servicing of accounts, details of functions, billing, proper checks and food & beverage meetings.
Check on client functions, greet clients, and ensure effective and professional communication, handle guest concerns and challenges effectively and professionally.
Courteously answer incoming phone calls from persons inquiring about the rental of guest rooms and/or meeting space and/or purchase of on-site hotel catering.
Ability to input data into Delphi, maintain accurate information, block meeting space, update menu records, provide account information to various departments in a timely manner (i.e., BEOs, changes, etc.).
Consistent communication with all appropriate departments to coordinate and monitor guest room blocks and special reservation requirements.
Other relevant duties as assigned.
This position reports to the Director of Sales and Marketing
3-5 years experience in a fast-paced Catering Office in a full service hotel property
A 4-year college degree in an accredited educational institution is preferred
Sales CRM experience/proficiency, a must
Proficiency in Word, Excel, etc.
Excellent verbal, written and interpersonal skills
If you are interested and qualified in the above position, please e-mail your resume indicating your salary requirements to: E-mail:

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