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Secretary/Receptionist

Company Name:
New Life Cognitive Behavioral Services, Inc.
To enhance effectiveness in the workflow of New Life Cognitive and Behavioral Services, Inc. by providing information management support.
Uphold professional and courteous manner
Welcome employees and visitors by greeting them, in person or on the telephone
Transfer calls appropriately, and records messages when needed
Ensure all phone messages are referred to the right person in a timely manner
Maintain the reception area orderly
Protect privacy rights by maintaining confidentiality of personal and financial information
Maintain operations by following policies and procedures
Maintain regular and prompt attendance
Obtain work packages from therapists and ensure all documents are included
Organize work packages documents by case
Give work package to Quality Assurance (QA) supervisor for first review
Conduct second review of work packages
Open new cases charts
Provide Vice-president (VP) with new referrals, to be reviewed
Send faxes and make phone calls, as requested, in a timely manner
Input statistical data, create reports, as requested
Perform other duties as assigned
Bachelors/High School education

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